Please provide us with your name, address and telephone number for our records.
A 50% deposit will be required to hold the reservation. Your reservation is not fully confirmed until this deposit is received. We will hold your dates for seven days while you arrange for payment of the deposit. If the deposit isn’t received within this time, then we will assume that you no longer wish to book Lignum Villa and the dates will become available once more to other guests.
The balance is due 60 days prior to the arrival date. If balance due is not received 60 days prior to arrival your reservation will no longer be secured and the villa has the right to rent out the property for the dates you reserved.
All cancellations must be made in writing. The deposit and balance are only refundable if we are able to fill your dates with another reservation. You will then receive a full refund, minus an administrative fee of $100 US.
Lignum Garden deposit and balance payments can be paid in two ways, either by credit card (which incurs a 5% service charge levied by the Jamaican bank) or by international bank transfer.
CREDIT CARD PAYMENT DETAILS
(Visa and MasterCard + 5% service charge).
To make the payment via a credit card please call the Treasure Tours office on 1-876-965-0126 with your credit card information: the card holder’s name, card number, card expiration, security code and the address and phone number of the card holder. Their office is open Mondays – Fridays between 10:00 am and 5:30 pm.
INTERNATIONAL WIRE TRANSFER DETAILS
Please contact our office for the wire transfer details, thanks.
Treasure Tours can arrange transportation for you from the airport to Treasure Beach.
The cost for a one way transfer from the airport in Montego Bay is $140 US for 1-3 people with an additional $20 US for each additional person. The cost for the return trip to Montego Bay is $135 US for 1-3 people and $20 US for each additional.
The cost for a one way transfer from the airport in Kingston is $210 US for 1-3 people with an additional $25 US for each additional person. The cost for the return trip to Kingston is $205 US for 1-3 people and $25 US for each additional person
Payment is to be made to the driver at the end of the transfer via cash.
Arrangements can be made if you would like to pay via credit card. Just let us know in advance. A 5% service charge will be added to all credit card payments.
To schedule your transportation, we will need to know, your flight name, flight number, and the exact arrival time.
For return transportation we will need to know your departure time.
Upon receiving your flight details I will provide you with information on where to meet your driver.
10% to 15% of the cost of the accommodations divided among the staff is the recommended gratuity. However, gratuity should always be based on the quality of service given. When dividing the gratuity among the staff we suggest 75% of the gratuity go to the housekeeper(s)/cook(s) and 25% go to the caretaker(s). We also recommend you give the gratuity to each staff member separately.
Treasure Tours is a booking agent only. Treasure Tours is in no way responsible for and, therefore, cannot be held liable for injury, damages or loss of property incurred while staying at any accommodation or while on a tour or airport transfer.
This policy may be amended for holidays and special events.